We’re Hiring: Operations Manager

By 22nd February 2018Vacancies
We're hiring. Vacancy for an events producer or project manager

Working for SomeBrightSpark

We’re a thriving business (recently cited as one of the top 5 agencies to look out for) located in Leicester working with local businesses and global brands to effectively communicate their brand message through live events and creative content. We strive to produce work that is of an exceptional quality which is maintained by our work hard, play hard culture and we’re looking for a talented operations manager to join our team.

Description – Operations Manager:

We like to think of an Operations Manager as the beating heart of the organisation, pulling people and resources together to ensure the efficient production of work to an exceptionally high standard. Daily responsibilities will include dealing with incoming requests, managing budgets, making and executing staffing decisions, creating proposals to enhance resource allocation, tracking staff out on location, maintaining constant communication across the agency and recruiting freelancers when necessary. You will generally be a point of contact and responsible for ensuring a seamless movement of projects.

Main Responsibilities:

As operations manager your responsibilities will include:

  • Support the management of a highly functioning creative team
  • Support the development of all teams
  • Design and implement processes to drive the creation of exceptional work
  • Daily management including resolving issues and leading internal meetings
  • Ensuring operational delivery including resource allocation for delivery and pitch documents
  • Supplier selection and management
  • Managing SLA’s and processes across the board
  • Attending and contributing to the business strategic plans
  • Ensuing the company is represented at networking events and trade shows

Freelance Resource Management:

  • Recruit and manage freelancers
  • Manage and cultivate freelance database to ensure that there is a vetted pool of freelance resources for any given project
  • Manage freelancers’ day-to-day project deliverables

Operational Resource Management:

  • Work with Producers to assist in the scoping and budgeting for creative deliverables
  • Develop best practices for the creative studio to ensure operational efficiencies and team effectiveness
  • Manage file server organisation for all Creative & Production files

Experience and Qualifications:

  • At least 3 years’ experiences of working in a design or production agency
  • Considerable experienced of operating at a senior level
  • Line management and team leadership experience
  • Previous experience managing agency resource allocation
  • Previous experience of financial planning, management and reporting
  • Proven track record of being able to deliver projects on time and within budget
  • An strong ability to mange and develop relationships
  • A solid understanding of production and delivery

Personal Qualities:

  • Computer literate, preferably Mac friendly
  • Proven ability to work with clients and staff to achieve desired outcomes
  • Approachable and compassionate
  • Responsive and accountable
  • Confident communicator
  • Calm under pressure

Apply by sending a CV and covering letter to hello@somespark.co.uk or get in touch.